Contact us

AMAZING! We love to talk, so we’re really pleased you want to get in touch with us.

We’ve tried to cram as much information about the options for certified divers, how to do a one-day Discover Scuba Diving experience or the multi-day Open Water Course here on our website. But in all honesty, we’re a lot better at diving than we are at website building.

We know planning a dive trip can be stressful, especially with multiple people in your group or with different dive experience levels. We take pride in taking the time to fully understand your particular needs and creating a plan that is going to work best for you. So no matter what questions you have – please, get in touch and we’ll be happy to help out.

Top tips when messaging us

To help us give you the best advice possible, it is really helpful if you can include…

  • Your phone number and a good time to call you
    (to fully explain any complicated requirements you may have)
  • Number of people are in your group
    (and their ages if under 15)
  • Dive certification level
  • Total number of dives completed and approximate time since last dive
  • The approximate dates and number of days you are interested in diving

Find us

We are located in the heart of Playa del Carmen, opposite The Hilton and very close to The Hyatt and Panama Jacks.

Our Address is: Tank-Ha Dive Center, 1st Avenue, between calles 20 & 22, centro, 77710

Call us

Write to us

Send us a fax

Sorry! – You’re about 24 years too late to be sending us a fax.

If really want to send us a fax, then first invent a time machine, travel back to the 90s and then feel free to fire us over a lovely crumpled fax.

In the meantime, we’re pretty good as responding to emails. Why not try

Medical Questionnaire

These are the core medical questions associated with PADI Discover Scuba Diving. If you need to answer YES to any of these questions you would need medical sign-off from a doctor.

This is only a quick check to help you right now. Before booking any training you should check the full medical and liability statements associated with the course.

  • Do you currently have an ear infection?
  • Do you have a history of ear disease, hearing loss or problems with balance?
  • Do you have a history of ear or sinus surgery?
  • Are you currently suffering from a cold, congestion, sinusitis or bronchitis?
  • Do you have a history of respiratory problems, severe attacks of hayfever or allergies, or lung disease?
  • Have you had a collapsed lung (pneumothorax) or history of chest surgery?
  • Do you have active asthma or history of emphysema or tuberculosis?
  • Are you currently taking medication that carries a warning about any impairment of your physical or mental abilities?
  • Do you have behavioral health, mental or psychological problems or a nervous system disorder?
  • Are you or could you be pregnant?
  • Do you have a history of colostomy?
  • Do you have a history of heart disease or heart attack, heart surgery or blood vessel surgery?
  • Do you have a history of high blood pressure, angina, or take medication to control blood pressure?
  • Are you over 45 and have a family history of heart attack or stroke?
  • Do you have a history of bleeding or other blood disorders?
  • Do you have a history of diabetes?
  • Do you have a history of seizures, blackouts or fainting, convulsions or epilepsy or take medications to prevent them?
  • Do you have a history of back, arm or leg problems following an injury, fracture or surgery?
  • Do you have a history of fear of closed or open spaces or panic attacks (claustrophobia or agoraphobia)?

Small group = big fun

We proudly take our divers in small groups to provide the best service.

Small groups allow us to focus our time and attention on you to make sure you have the safest and most enjoyable experience possible.

Discover Scuba Diving / Open Water
Maxiumum 4 divers per Instructor

Playa del Carmen / Cozumel dives
Maximum 5 divers per Instructor

Maximum 4 divers per Instructor

We believe in quality

We consistently invest in new equipment and maintaining our equipment in excellent condition.

We are proud major-brand equipment we provide. Our standard equipment rental items are:

  • Regulator: Apeks ATA-40 (some with Suunto dive computers)
  • BCD: Zeagle Resort (with weight pockets)
  • Wetsuit: Cressi 2.5mm (ocean)
    or 5mm (cenotes)
  • Mask: 5 models available from Cressi, Beauchat, IST
  • Fins: Cressi branded, full-foot fins